Wine Customer Service Representative (Wine Jobs: Wine Retail & Sommelier)

Full Time

  BackVintage Wines Australia Pty Ltd

  Sydney, NSW

Operating since 2003 and located in Northbridge, only 10mins from Sydney’s CBD, BackVintage Wines Australia is a successful and established retailer and winery.

We manufacture and retail wine for sale direct to consumers Australia-wide.

Are you tired of working evenings / weekends?
Already working in the liquor industry?

We are looking for a reliable, innovative person with bottle-shop or cellar door experience to work within a small, focused team to manage customer service, order entry and order fulfilment aspects of the business from our Northbridge licensed premises.

We are definitely not "ageist" - we are happy to look at your CV if you are aged 50+.

A basic knowledge of wine and the Australian wine industry is a pre-requisite.

You will be the first point of contact for BackVintage® clients.

Your day-to-day duties will include:

- Facilitating customers orders (phone, email and online orders) and liaising
  with logistic companies to coordinate Australia-wide deliveries.
- Data entry and invoice preparation.
- Reconciliation of daily receipts and customer deliveries.
- Preparation and packing of wine prior to shipment.
- Local deliveries as required.
- Liaison with couriers to expedite wine shipments.
- Assistance with wine tastings.

To be considered for this role, you will have :
- Demonstrable bottle-shop or cellar door experience.
- Good typing skills.
-,Be self motivated, prepared to “roll your sleeves up” and work within a small focused team.
- Good working knowledge of Microsoft Excel, Outlook and Word.
- Customer Service and Customer Management skills.
- Good phone and person to person sales / communication skills.
- Current manual drivers licence.
- A valid NSW Responsible Service of Alcohol certificate.

Flexible working hours will be considered.

If you would like to work with a company that gives you exposure to the world of wine please send us your resume.

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