Customer Service Assistant (Wine Jobs: Management & Administration)


  Boutique Wine Society

  Sydney, NSW

Dream of working in a fun environment, with flexible hours, in the wine industry? This is the job for you!


Monday to Friday

Monday: 9am - 5pm

Tuesday: 1.30pm - 5pm

Wednesday: 1.30pm - 5pm

Thursday: 1.30pm - 5pm

Friday: 9 - 5pm

Key Responsibilities include:

  • Working as part of the team to ensure all customer activities are executed in line with agreed client service levels.

  • Managing the customer service experience to ensure solutions are delivered.

  • Assisting new and existing customers with general enquiries.

  • General office administration (typing, filing and data entry).

  • Managing telephone and email inquiries in a timely manner.

You will have:

  • A professional and friendly telephone manner.

  • Strong conflict resolution, problem solving and organisational skills.

  • Excellent time management and attention to detail.

  • The ability to multitask and prioritise as business demands change.

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