Member Engagement Consultant - Work From Home (Wine Jobs: Management & Administration)

Full Time

  Wine Selectors

  Newcastle, Maitland & Hunter, NSW

We are looking for amazing problem solvers to join our small, highly specialized remote member engagement team. 

Who are you?

  • Highly effective communication with amazing problem solving skills
  • Strong emotional intelligence, resilience and positive attitude
  • Team player, with the ability to work autonomously in environments that foster respect and fun
  • Have a strong result orientation with a commitment to achieving personal and team goals.
  • Have a love and appreciation of Australian Wine
  • Have a home office set up with two screens, headset, desk, chair etc; or the ability to acquire.

What the role involves: 

  • High achievement of sales and service targets, ideally in a retention environment
  • High level of customer service
  • Multitasking and working through problems and providing solutions
  • Building rapport and engage with members quickly and professionally 
  • Identifying opportunities to increase value to customers

Our team enjoys:

  • A rewarding (and uncapped) commission structure on top of generous base hourly rate;
  • Wine incentives and employee discounts;
  • Comprehensive and ongoing product, systems and sales training;
  • Access to a Corporate Fitness Program and Employee Assistance Program;
  • Opportunities to progress into other parts of the business.

This position could be a full time, part time or casual opportunity where strong consideration will be given to those with experience within retention roles. Immediate starts available, so get your applications in now!

We are a business that believes our people are our greatest strength. Our people are happy, engaged and highly skilled so it's no surprise they deliver amazing results. 

For over 44 years, our family-owned business has been proudly selecting outstanding quality wines from over 400 vineyards across Australia for our members to enjoy with their family and friends. We love uncovering new and interesting wines, many of which are from smaller boutique wineries often only available at their Cellar Door or through ours. Our team helps fellow wine lovers discover the amazing diversity of Australia wine and love it when our members find a new favourite!

How To Apply

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