Cellar Door Assistant -Houghton (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Accolade Wines AU

  Middle Swan, Western Australia

Casual employment available, mostly weekend work (including evening events), generally two or three shifts per month minimum (10-15 hours) over the summer period.

Attractive above-award wages apply in accordance with our enterprise agreement.

Uncork your potential

Accolade Wines is the world’s leading provider of New World premium, commercial and value wines. We sell our wines in over 140 countries and have more than 1,700 talented employees in 19 countries. We make some of the world’s best known brands!

In this role

As a Cellar Door Assistant, you will passionately deliver an exceptional wine experience to visitors at the Houghton cellar door.

Key accountabilities include

  • Deliver a complete customer experience to cellar door patrons including tourists, event guests, locals and industry participants
  • Conduct wine tastings and sales
  • Operate the cash register, including daily opening, closing and balancing duties
  • Promote wine club membership to visitors and sign new members
  • Undertake daily housekeeping duties to maintain the cellar door appearance
  • Clean and hand polish tasting glasses
  • Restock the cellar door and stock room
  • Pick, pack and dispatch wine orders for customers
  • Set up for events
  • Provide beverage service at events

Other accountabilities include

  • Other duties as required.

Essential knowledge and skills are

  • Responsible Service of Alcohol training (RSA)
  • A genuine interest in wine
  • Highly developed customer service skills
  • Excellent written and verbal communication skills
  • Advanced people engagement skills and the ability to "tell a story"
  • Basic computer skills
  • Knowledge of cash register use and cash handling
  • Knowledge of safe food preparation and handling (desirable)

Required experience is

  • Experience in a customer facing role is essential
  • Cellar door and/or hospitality experience is highly desirable

Essential qualifications are

  • Responsible Service of Alcohol training (RSA) essential

Physical and other requirements

This role involves:

  • Moderate frequency of lifting heavy objects
  • Frequent manual handling of glassware for polishing

This role requires that you:

  • Have neat presentation and take pride in your appearance
  • Are flexiible to work weekends, evenings and public holidays as rostered
  • Have enthusiasm for learning about Houghton wines and the winemaking process

How To Apply


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