Sales Admin and Operations Co-ordinator - Wine
(Wine Jobs:
Sales & Marketing)
Full Time
Levantine Hill Estate
Melbourne,
Victoria
LHE's aim is to produce wines of purity, finesse and longevity, befitting our vision to produce "exceptional wines, handcrafted without compromise" and to elevate LHE to the pinnacle of Australian wine production and achieve global renown.
Role
The key focus of this role will be is to provide first class administration brand and sales support to Levantine Hill (LHE)'s Managing Director and sales team, with a particular focus on inventory control and logistics. You must be able to multi-task, have meticulous attention to detail, have strong written communication skills and strong administration software skills.
Administration
- Develop the highest levels of customer service to ensure that the customers' expectations are not only met, but exceeded.
- Set up and maintain efficient electronic and hardcopy filing, recording and retrieval information systems.
- Assist with preparation of agendas, discussion papers, meeting minutes.
- Compilation of reports and PowerPoint presentations.
- Updating existing templates and documents in Adobe Creative Suite (In Design and Illustrator) – business cards, price lists, and brochures.
- Manage all administration requirements relating to sales and brand management, incl. maintaining photo library, updating media register, logging wine show results, updating website new vintage releases, etc.
- Coordinate and implement eDM campaigns (basic back-end Mail Chimp or CRM functionality).
- Answer and manage incoming calls, receive and interact with incoming visitors, liaise with internal staff at all levels.
Logistics and order fulfilment
- Take front-line responsibility for executing and fulfilling domestic and export orders and all stock movements/replenishments.
- Plan shipment execution and logistics for domestic and export orders.
- Liaise with winemaker in all matters relating to transfer/storage and stock holding of wines once they have become finished goods.
Product management
- Prepare and maintain comprehensive log of product information, including pallet configuration, pack dimensions, analysis.
- Prepare export documentation and co-ordinate shipments as required.
- Arrange lab testing and CANs for all new vintages;
- Assist with new product launches (e.g. update price lists, prepare tasting notes, etc.)
Events and Activations
- Manage events and activations for Levantine Hill and any other brands as instructed, to ensure brand consistency.
- Assist team with the planning and arrangement of all Yarra Venue (Cellar Door) site visits through liaison with Winemakers, cellars doors and venue management.
- Attend events, tastings and product launches to assist the team.
Candidate
- A proven track record of administration and wine sales
- Professional customer service skills with the ability to build rapport and maintain relationships
- Strong time management and organisational skills
- A proactive, open approach with the ability to multitask and cope with interruptions
- CRM sales administration support.
- Basic knowledge of HTML5, CSS, Javascript.
- Basic website changes.
- Fluent in social media in particular Facebook, Twitter, Instagram Google+ and LinkedIn
- Good working knowledge of Microsoft Suite
- Your own vehicle and a full drivers licence
This is a fantastic opportunity for a motivated, insightful and results driven individual. There may be some out of hours work required for wine tastings/wine dinners.
A base salary of circa $60K with sales bonuses and incentives will be negotiated with the successful applicant.
Only applicants that substantially meet the above criteria will be contacted.
