Assistant Restaurant Manager (Wine Jobs: Wine Retail & Sommelier)

  Human Solutions Group

  Sydney, NSW

Our client is a renowned restaurant located in the highly sought-after entertainment precinct of Sydney. We pride ourselves on providing a memorable dining experience for families and pub-goers alike. With a diverse menu and a warm and welcoming atmosphere, we strive to create a place where everyone can enjoy great food, excellent service, and unforgettable moments.
  

We are currently seeking an Assistant Restaurant Manager to join our dynamic team. As the Assistant Restaurant Manager, you will play a crucial role in ensuring the smooth operation of our establishment. Your focus will be on maintaining high standards of customer service, managing the day-to-day operations, and assisting the Restaurant Manager in achieving business goals.
  
Responsibilities:

- Assist the Restaurant Manager in overseeing all aspects of the restaurant's operations, including staff management, training, and development.
- Ensure exceptional customer service by leading by example and providing guidance to the team.
- Maintain a welcoming and friendly atmosphere for all guests, ensuring their needs are met and exceeded.
- Monitor and maintain the quality of food and beverages served, ensuring consistency and adherence to company standards.
- Collaborate with the kitchen team to ensure efficient food preparation and timely delivery to customers.
- Manage inventory, including ordering and stock control, to ensure optimum levels are maintained.
- Assist in the development and implementation of marketing and promotional strategies to attract new customers and enhance customer loyalty.
- Uphold health and safety standards, ensuring a clean and safe working environment for both staff and customers.
- Handle customer complaints and resolve any issues promptly and professionally.
- Stay up-to-date with industry trends and competition, making recommendations to enhance the restaurant's offerings.
  
Requirements:

- Previous experience in a similar role within the hospitality industry, preferably in a high-volume restaurant.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build positive relationships with customers and staff.
- A passion for providing exceptional customer service and creating memorable experiences.
- Strong organizational and multitasking abilities, with a keen eye for detail.
- Knowledge of food and beverage operations, including ordering, stock control, and cost management.
- A flexible and adaptable approach to work, with the ability to thrive in a fast-paced environment.
- Knowledge of health and safety regulations and the ability to enforce them.
- Proficiency in using restaurant management software and point-of-sale systems.

How To Apply

If you are a highly motivated individual with a passion for the hospitality industry and a drive to excel in a fast-paced environment, we would love to hear from you. Join our team and be part of an exciting journey, making a difference in the lives of our valued customers. Please submit your resume.

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