Fine Wine Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Mercato
Adelaide,
South Australia
About Mercato
Mercato is an institution for all things Italian and offers one of South Australia’s most unique food and wine experiences. Our store encompasses an outstanding retail selection of unique and hard-to-find Italian, Australian and European food and wine products of true provenance from some of the world’s finest and most renowned producers, as well as a hospitality offering bringing a true Italian bar experience to our customers.
Our strategic partnerships with producers and suppliers allow us to bring our customers wine and spirits available nowhere else in Australia, and the vision is for the Mercato customer experience to be truly immersive and unrivalled.
Mercato’s wine program is in the early stages of a complete overhaul and redevelopment, moving towards becoming the country’s premier retailer of Italian fine wines. This redevelopment includes a physical store re-fit to reflect our premium offering as well as provisions that allow us to take full advantage of our unique offering as both retailer and hospitality venue
The Role
As part of a once in a lifetime redevelopment of our wine program, the successful professional candidate will play a key role in evolving the current range and wine list, as well as develop and nurture key relationships with suppliers and customers for the long term. They will work closely with our hospitality manager as we raise our standard of service, product, and delivery. With your help, we aim to deliver the most iconic Italian food and wine hospitality and retail offering in Australia.
The Fine Wine Manager will be responsible for the following:
- The development of a fine wine culture internally within Mercato, across retail, hospitality, marketing and events departments
- Building and managing a fine wine customer database
- Inventory management and purchasing, including rare fine wine allocations
- Managing online sales and communications, including contributing to EDM and online content
- Strengthening partnerships with key suppliers
- Day-to-day wine sales and operations
- Delivering exceptional customer service
- Hosting masterclasses and tastings
- Maintaining and changing Mercato’s restaurant wine list
Who We’re Looking For
We firmly believe there is no other role offering such an exciting opportunity for a likeminded professional anywhere in Australia. Our business is steeped in history and ready to rewrite the future. The successful applicant will have
- At least 2 years’ experience in fine wine retail, preferably in a management role
- Track record of staff engagement and training
- A sound understanding of the fine wines of the world (especially Italy), and be able to demonstrate this in an interview setting
- Demonstrable communication and leadership skills
- Exceptional customer service skills and a ‘lead by example’ attitude
What We Offer
- A once in a lifetime opportunity (and challenge) to be a part of building the most iconic Italian fine wine offering in Australia
- A flexible full-time roster
- The opportunity to work alongside rising star chef Nick Bergin
- A very competitive package
- Concrete plans for our business to grow its footprint, its digital reach and its number of venues throughout Australia
We are welcoming applicants from around Australia looking for an incredible opportunity. Please address in your cover letter the experience you have with similar fine wine roles, as well as how you feel you are compatible with the role we are offering.