Cellar Door Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Maxwell Wines
Adelaide,
South Australia
Established in 1979 and built into a limestone hill, Maxwell Wines offers visitors a window into the world of a working winery and vineyard. With premium estate wines and meads showcased in an award winning restaurant, a century old limestone cave and a picnic grounds and a hedge maze the Maxwell Experience extends beyond the cellar door.
THE ROLE
As the Cellar Door Manager you will play a hands on role in overseeing and developing the tasting experience at Maxwell Wines. You will be exited and motivated to lead a team and drive the standard of customer service across wine tastings and new food and wine experiences.
Reporting to the Marketing and Communications Manager you will play a key role in executing Direct to Customer strategy including wine club growth and initiatives, as well as managing the day to day operation and administration of a busy cellar door. Most importantly you will be able to lead by example in demonstrating exceptional customer service and sales abilities as well as a passion for wine and food. You will have a keen attention to detail and good administration and time management skills.
This position will suit someone with previous experience in a similar role, however a highly experienced and ambitious cellar door or hospitality professional ready to take the next step into management could also be considered.
Key competencies:
- Experience managing a team (preferably in a hospitality, tourism or cellar door environment)
- Ability to train and motivate staff to deliver exceptional customer experiences and meet sales targets
- Experience with Wine Club recruitment and administration
- Strong wine knowledge
- High standard of personal presentation and communication skills.
- Basic IT skills (Outlook, Microsoft Office)
- Strong time management, organisational and administration skills
- Stock control
- Ability to assist in the organisation and management of functions and events
Experience working with CRM systems or databases would be advantageous.
This a full-time position that includes weekends and some out of hours' work. A competitive salary commensurate with experience along with a wine allowance will be offered to the right candidate.
Applications close on Friday 7th September 2018.
