Cellar Door Manager
(Wine Jobs:
Vineyards & Cellars )
Full Time
Grace Farm (Margaret River)
741 Cowaramup Bay Rd, Gracetown,
Western Australia
Description
Cellar Door Manager – Grace Farm (Margaret River)
Permanent role | Family-Owned Vineyard | Stunning location in Wilyabrup, near Gracetown
Grace Farm is a family-owned and run vineyard in a beautiful setting in Wilyabrup, Margaret River – very close to Gracetown. We’re offering a rare opportunity for an enthusiastic, capable, and personable Cellar Door Manager to join our small, passionate team and help shape the future of our customer experience.
This is a permanent position offering superannuation and leave entitlements.
The ideal candidate will be available to work 3 to 5 days per week, including weekends. Remuneration will be based on experience and qualifications.
Key Responsibilities:
- Open and close the Cellar Door on operating days.
- Greet visitors warmly, sharing the Grace Farm story with professionalism and heart.
- Conduct engaging, high-converting wine tastings with a strong focus on closing sales.
- Secure new Excelsa Wine Club sign-ups and assist in membership management.
- Conduct weekly stock takes and manage inventory, ordering from the warehouse as required.
- Manage and dispatch all online Shopify orders.
- Liaise with local Tour Operators and run group tastings.
- Hire and train casual staff during peak periods to maintain excellent service.
- Maintain a clean, organised and inviting Cellar Door environment
What You’ll Bring:
- Experience in Cellar Doors, hospitality, wine sales, or similar customer-facing roles.
- Strong administrative and tech skills – confidence with point-of-sale systems, databases, and digital tools is essential.
- Excellent communication, organisation, and interpersonal skills.
- A genuine interest in wine, with a proactive approach to sales.
- A collaborative, team-oriented mindset and a great cultural fit for a close-knit, family business.
- Understanding of off-grid and sustainable practices is an advantage.
- RSA certification and an Approved Manager License are required.
Why Join Grace Farm?
- Work in a role offering autonomy and accountability, supported by a strong team culture.
- Be part of a growing wine brand rooted in quality, sustainability, and community.
- Make a meaningful impact in a leadership position that blends hospitality, relationships, and wine.
- Work in a stunning, peaceful vineyard setting in Wilyabrup, close to the surf and charm of Gracetown.
