Food and Beverage Attendant / Supervisor

About us:

DMG Fine Wine is a rapidly growing, purpose-driven business dedicated to innovation and excellence in premium beverages. As the owners of Handpicked® Wines, Spirits of China (distributor of Moutai and National Cellar 1573), and F.A.B (DMG Organic Imports), we are committed to sustainable practices and producing award-winning wines. Recently, we have taken over the food and beverage operations of The Porter House Hotel, managing all venues across its five-story space. With a vibrant company culture and a focus on quality, we are excited to bring our passion and expertise to this new venture

About the role: 

Role Purpose:

We are seeking passionate and adaptive Food & Beverage Attendants and a Supervisor to join our dynamic team in the five-story food and beverage precinct serving both internal and external guests of the five-star Porter House Hotel, Sydney.

Based in the same historical building, your role will vary depending on roster availability, requiring flexibility to work across both spaces. If you have a love for delivering exceptional guest experiences and a passion for wine, this is the perfect opportunity to thrive in a high-quality hospitality environment.

Role Responsibilities:

• Deliver outstanding service to guests in the restaurant and/or café, ensuring a memorable dining experience.
• Provide knowledgeable recommendations on menu items, including pairing wine with meals.
• Assist with setting up and maintaining a clean, organized, and welcoming environment.
• Process orders accurately and efficiently using point-of-sale systems.
• Handle customer inquiries and resolve any issues promptly with professionalism.
• Collaborate with the team to adapt to varying roles, from barista tasks to fine dining service, based on roster assignments.

About you: 

• Adaptability and Flexibility: Comfortable working in both café and restaurant environments as required by the roster.
• Experience in Hospitality: Prior experience in hotels or high-end restaurants is advantageous but not essential.
• Passion for Wine: A genuine interest in and knowledge of wine, with the ability (or willingness to learn) to confidently discuss and recommend selections to guests.
• Customer Focus: A strong commitment to providing exceptional guest experiences.
• Team Player: Collaborative mindset, supporting colleagues and contributing to a positive workplace culture.
• Professional Presentation: Maintain a neat and professional appearance at all times.
• Availability: Flexibility to work across various shifts, including weekends and evenings, based on operational needs.

What We Offer:

• A supportive and inclusive workplace culture.
• Opportunities for skill development and training, including wine knowledge enhancement.
• Exposure to both casual café and premium dining settings.
• Competitive remuneration and staff benefits.