Senior Business Analyst - Global IT Sales and Customer Service (Wine Jobs: Management & Administration)

Full Time

  Treasury Wine Estate

  Victoria, Victoria

Treasury Wine Estates is an ASX50 company and one of the world's largest wine companies, with a rich heritage and diverse portfolio of some of the most recognised and awarded wine brands in the world including Penfolds, Wolf Blass, Beringer and Sterling Vineyards.  Our portfolio of products are acclaimed for their consistency in quality, delivered by an outstanding team of professionals.

As our Senior IT Business Analyst, over a 12 month fixed term period you will analyse existing customer, distributor and trade partner system touch points and assist us to design, implement, manage and deliver on these solutions. The key focal point of this role is to identify the business requirements, change needs, assessing the impact of the change whilst capturing and documenting requirements and ensuring deliverables are met by internal resources and external IT service providers.

You will be fluid in the world of Sales and Customer service within a comparable FMCG/CPG field, having previously immersed yourself in similar projects relating to solutions in Custom websites, Mobile applications, Canopy digital asset management systems and varying Webservices and API's.

The key involvements include:

  • Business Partnership – Proactively lead discussions with Business Partners around technology opportunities, enhancing business process and solutions and effectively delivering on these initiatives.
  • Business Analytics and Solution Design – Design solutions that will deliver these business objectives through innovative, efficient and cost effective methods.
  • Solution Delivery – Be the dedicated project resource, leading multiple initiatives through Project Management coordinating and supporting scope, deliverables and success criteria.
  • Technical Analysis and Configuration – Consistently and timely review functional and technical requirements, configuring applications in alignment o the solutions design when applicable
  • Testing, Support and Training – provide business process knowledge along with functional capability and software application requirements to assist in the success transitionally and moving forward

The successful applicant will be highly experienced in IT Project Management methodologies and be able to demonstrate examples of implementing system improvement recommendations and successful end-to-end Project Management, preferably within Sales and Customer Service solutions.

How To Apply

http://careers.tweglobal.com/caw/en/job/748924/senior-business-analyst-global-it-sales-and-customer-service

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