Reservation & Administration Assistant (Wine Jobs: Management & Administration)

Full Time

  Maxwell Wines

  Adelaide, South Australia

The Business

Maxwell Wines was established in 1979 and is proudly family owned with wines distributed across the country and overseas, Maxwell Wines offers visitors a window into the world of a working winery and vineyard. With fine wines and meads showcased in an award-winning restaurant as well as a range of outstanding tourism experiences Maxwell is an unmissable destination in McLaren Vale.

The Role

Hours: Monday – Friday 10am – 3pm (flexible by arrangement)

Based in the beautiful McLaren Vale, this is an opportunity for a highly organised and skilled communicator to join an established and well known McLaren Vale wine business on a permanent part-time basis.  As the first point of contact for all kinds of Maxwell customers from restaurant, cellar door to trade and winery enquiries you will excel in customer service both on the telephone and over email.

Working closely with the Restaurant and Cellar Door Manager's you will field enquiries for events and functions as well as a range of customer experiences for private and corporate clients.

You will also work closely with the General Manager and Finance team providing administrative support across a range of sales and marketing activities.

Key Responsibilities

  • Taking reservations and responding to enquiries for the Cellar Door and Ellen Street Restaurant over the telephone, email and online booking system
  • Promoting the Maxwell venue and wine experiences
  • Responding to events enquiries and producing events sheets
  • Admin support for GM, particularly around export and PR initiatives
  • Admin support for Sales and Finance Team

Key Competencies

  • Excellent customer service skills
  • Highly organised with strong administration skills
  • Ability to multi-task and prioritise responsibilities in a busy environment
  • Microsoft Office package
  • Knowledge of Restaurant and/or Cellar Door operations

Would be an advantage:

  • Basic MYOB knowledge
  • Adobe Suite
  • CRM /database knowledge

This role is very important to the growth of the Maxwell Wine business. With exposure to many aspects of the day to day operations the successful candidate will have the opportunity to grow and develop with the business.

Applications close Wednesday 31st May.

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